Help & Support

What is Sovayze?

Sovayze is a trip-planning app. Tell SARATHI, our planning engine, where you want to go and it builds a day-by-day itinerary - flights, hotels, transport and things to do - priced and scheduled for you.

Does Sovayze book my flights and hotels for me?

No. Sovayze plans your trip and links you directly to the airline, hotel, tour operator or transport provider so you can book with them, on their own site, at their own price. They are the seller of record and are solely responsible for your booking.

Is Sovayze free to use?

Yes, Sovayze has a free plan. Paid plans (Plus, Pro, Business) unlock more monthly itinerary generations and features for frequent travelers, agencies and teams.

How do group trips work?

Invite up to 8 friends to a shared trip. Everyone can see the itinerary, vote on activities and leave day-by-day comments. The trip owner can remove members or delete the trip at any time.

How do I cancel or change a booking?

Sovayze doesn't process payments, so cancellations and changes are handled directly with the provider you booked with, under their own terms.

Why does my plan say a place or service couldn't be confirmed?

When Sovayze can't verify that a place or service actually exists or operates on your route, it says so on the plan in plain words and offers a real alternative instead of guessing.

How do I delete my account or my data?

In the app, go to Profile → Delete Account to remove your account and data yourself, instantly. Already uninstalled the app? Write to support@sovayze.com and we will delete your account within 30 days. See our Privacy Policy for full details on what we collect and how long we keep it.

Deleting your account doesn't cancel an active subscription. Manage or cancel it in your device Settings → Apple Account → Subscriptions.

I found a bug or an accessibility issue. Where do I report it?

Email support@sovayze.com and include the page or screen and what you were trying to do.